Quality

We have our own bespoke system of Standard Operating Procedures (SOP’s) and a Quality Plan for each project.

Our highly detailed Process Map lays down all the steps to be taken throughout projects - from feasibility through to the close of the defects liability period.

Good, sustainable design adds value, and we support our customers in the achievement of targets set by CABE and Building for Life to build affordable homes to higher design quality, with improved environmental performance to satisfy the Code for Sustainable Homes.

Most of our projects are assessed against the requirements of the Homes & Communities Agency’s Design and Quality Standards (DQS). Most of our residential projects over the last few years have been designed to Lifetime Home Standards as defined by Joseph Rowntree Trust/Habinteg.

We are fully signed up to the Lean Construction agenda and Modern Methods of Construction, and have embraced the principles contained in Egan’s “Rethinking Construction” report.

We are actively involved with CLIP (Construction Lean Improvement Programme) and BRE (Building Research Establishment).

Please click here to read Castleoak Timber Frame's Quality Policy