Our values are as important as the value we drive

We're a values-driven business, so explaining more about them here will tell you more about what it’s like to work with us as a colleague, customer or supply partner.

 

Excellence is always our aim

We specialise so that we can deliver expertly and play our part in driving forward sectors that really matter. We are true to our word, deliver to quality, time and price, and aim to be the best partners and colleagues we can.

We thoroughly prepare to remove risk, and provide certainty and the right cost to quality ratio.

When challenges come, we meet them head-on and find a way through, communicating and collaborating as we go.

Respect matters

We are all about partnership, and partnerships are built on mutual respect.

 

So we continually strive to earn it among colleagues and from our customers and supply partners by delivering on our promises while being mindful of their perspectives, deadlines and priorities.

Integrity never devalues

We are utterly focussed on getting the right result for all our partners and for the people who will live in the homes and communities we help create. It’s what drives our relationships and anchors all our thinking.

We are passionate about playing our part in driving forward sectors that really matter to society.

We seize opportunities to create better homes, and join the search for imaginative homes for the future.

Collaboration is our default setting

We create partnerships that deliver for all parties. We take pride in being imaginative, supportive, energetic and reliable partners along the way.

 

We stand shoulder-to-shoulder with all our partners, in it for the long-term. We walk in their shoes and take their challenges as our own, knowing that our success is theirs.

 

And that means behaving in the same, collaborative ways when the inevitable bumps in the road happen. Because it’s then that the true value of collaboration shows itself – with honesty, openness and a can-do approach to finding solutions.

Enduring customer, colleague and supply chain partnerships

Customer partnerships

We believe partnership with our customers delivers the best value and the best possible homes.

Partnership means we dig deep to deliver and stand shoulder-to-shoulder with our customers every step of the way, taking their challenges as our own throughout, knowing that their success is ours.

We're clear on our role: to understand value and to maximise it; timescales and to manage them; risk and to mitigate it.

We invest in understanding our customers as well as what they need: what's important to them, priorities, absolutes, budgets and timescales. Early involvement sees one of our senior leaders join the project planning team, assembling the right blend of our specialists and experienced experts at each stage.

And when the inevitable bumps in the road happen, our trademark collaboration remains the default, with a can-do approach to finding solutions.

Which is why XX% of our customers work with us again.

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We put energy and imagination into making Castleoak a great place for people to do their best work, develop professionally and balance their lives well. Our values are genuinely important to us and we strive to embody them every day in how we do business and how we look after our colleagues.

  

There’s no such thing as a typical Castleoak person: we believe that a business turns on talent and thrives on diversity. We’re an equal opportunities employer and are committed to making full use of and developing all our people’s talents, skills, experience.  

  

At the same time, we’re actively working towards further reflecting the rich diversity of our society among our workforce.

So we're always interested to hear from talented people and welcome speculative applications.

 

Find out more about current vacancies, our approach to developing our people, and some of our competitive colleague benefits. 

We understand that our successful delivery depends upon a strong and efficient supply chain. That's why we build long-term partnerships with our suppliers, underpinned by rigorous and fair management, all to deliver quality and commercial value to our customers.

We hold Constructionline Gold status and expect our supply partners to hold at least Constructionline Silver status to ensure independent, industry standard approval.  Suppliers also have to meet our environmental standards where applicable.

We welcome sub-contractors and suppliers introducing their people, products and services to us.  Please get in touch if you think we could work together to deliver excellently. 

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Copyright © 2020 Castleoak Holdings Limited - England & Wales Company No. 04188115

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